How do I return the extra equipment in the box? It’s not showing up on my account... I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail.In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.Nov 18, 2022 · returning unused equipment I have an Xi6-A along with the cables that came with it just sitting around my house. I was wondering if this is something I can return if I am not using or if I will need to return it if I no longer use xfinity for my internet provider. Returning my equipment. U. user_8ad390. 1 Message. Friday, September 8th, 2023 6:12 PM. Returning my equipment. ... Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0. 0. Again +55 more.May 16, 2022 ... You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go ...Customer Service Center or XFINITY Store - Available for payments, equipment pickup and exchanges, as well as returns. The UPS Store - Available for dropping off equipment ONLY.According to Comcast, you must return all Xfinity equipment within ten days of disconnecting your internet service. Failure to return all rented equipment will attract …To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Sep 18, 2023 · We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account. Get Directions. 70 Pleasant Valley Street. Methuen , MA 01844. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your NH Xfinity Store by Comcast at 1500 S Willow Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Jun 23, 2023 · Good morning. While I have no way to send a return label, we can assist with our equipment concerns. Just to make sure I am looking at the correct account, could you verify the complete service address of the account, including the house number, street name, and any unit or apartment number, city, state, and ZIP Code? Jul 5, 2022 · You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options. You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.Aug 11, 2021 · I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. 1 day ago · XfinityTony. @user_960ba4 Thank you for your post! Did you ever receive a free Flex streaming box? Since you owned your internet equipment, this is the most likely suspect. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Mar 23, 2022 · Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place your UPS prepaid shipping label on the outside. Oct 30, 2014 · Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. 5 days ago · Login to your Xfinity account portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return and click continue. On the next page, choose UPS prepaid, print the shipping label, and click confirm. Pack all the devices, including the power cords, in the box they came in and stick the ... Xfinity asking me to return an equipment that they never sent!! Any solution Xfinity asking me to return an equipment that they never sent!! ... Getting Started. Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Returning equipment. U. user_jc7she. 1 Message. Wednesday, December 13th, 2023 …Customer Service Center or XFINITY Store - Available for payments, equipment pickup and exchanges, as well as returns. The UPS Store - Available for dropping off equipment ONLY.XfinityGet the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Sep 30, 2023 ... XfinityKrista ... Hello @user_2f78d6, thank you for taking the time to reach out on social media. Xfinity equipment can be returned to any UPS ...What equipment do I return to Infinity when I cancel the zoomed Security, I will be returning it through UPS. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device.Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...Option one: Online with prepaid shipping label. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. …The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store , or text "APP" to 266278 . Have a quick question?Method #1: Return Modem With a UPS Prepaid Shipping Label. Log in to your Xfinity account and open the “Equipment Return” page. Choose “Modem” as the device you want to return, then click …Jan 6, 2022 ... After you return the rental equipment keep the receipt. They will claim you didn't return it. Also keep the receipt for the equipment you ...Get Directions. 9171 D Roosevelt Blvd. Philadelphia , PA 19114. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your PA Xfinity Store by Comcast at 782 Bethlehem Pike. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...If you’re switching internet service providers, upgrading to new equipment, or have any other reason to ship back your ISP-provided modem and router, then most of the biggest ISPs ...After you cancel the service you do have 14 days to return the equipment to avoid the un-return equipment fees. Now the amount will be automatically credited back once you return the TV box back to us. You can either return it at a local Xfinity Store or you can visit our return website and print out a return label and take it to the UPS store ...Get Directions. 70 Pleasant Valley Street. Methuen , MA 01844. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your NH Xfinity Store by Comcast at 1500 S Willow Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Our team can most definitely take a further look at this issue. • Type ""Xfinity Support"" in the ""To:"" line and select ""Xfinity Support"" from the drop-down list which appears. The ""Xfinity Support"" graphic replaces the ""To:"" line". @XfinityDemitrius OK, I just sent a new message to "Xfinity Support" in Peer to Peer. I cancelled my ...Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Concern …It's less of a hassle than you think! I'll show you how.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. 1 day ago · XfinityTony. @user_960ba4 Thank you for your post! Did you ever receive a free Flex streaming box? Since you owned your internet equipment, this is the most likely suspect. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Apr 26, 2022 ... Easy for them to say, just drive to a UPS store. I have so much to do after mom died- xfinity is on the bottom of my list. After numerous calls ...Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a...Returning Xfinity equipment is a simple and straightforward process. You can return your equipment through UPS or in-store at an Xfinity location. Initiate the return process as soon as possible to avoid any delays or fees. Make sure to include all necessary components and use the original packaging for a successful return.Returning Equipment. If you rented Xfinity TV equipment like set-top boxes or DVRs: Return equipment to local Xfinity store to avoid charges. Get a receipt when returning equipment. Keep receipt until 1 billing cycle to ensure no equipment fees. Alternative TV Options. Once you’ve cancelled Xfinity TV service, you may want to …Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) Every time I log onto the return equipment page there is never anything listed for me to choose to return. So each time I call and speak to someone and they direct me to go to a USPS store to return the equipment, but then I have the same issue, I don’t have a return label to send. Now I've been charged 100 dollars for not returning equipment.To return equipment to AT&T, contact the AT&T customer service by calling the number listed on AT&T’s Contact Us page and explain the reason why you need to return the equipment. F...CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Returning Comcast rented equipment would remove a non-return fee if one has been charged (those are no fun, and a good reason to return rented equipment within 30 days!), but there is not a credit applied for returning equipment. Thank you for asking! I hope that clears things up, but please let us know if you have any other questions!Returning equipment. What items to return. Question. •. Updated. 13 days ago. 12. 0. 2. Like. Comment. Follow. XfinityDilary. +16 more. Official Employee. •. 1.2K …Moving soon; Keep current equipment instead of returning. Hi, I'm moving soon and have gone through the process of scheduling the transfer of services from my current place to my new one. I put in my new address, I scheduled a date for service to stop and start, I changed my plan a little, and I chose self-installation with my own equipment ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be accompanied by a purchase receipt. Please note, you'll need to ...Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on …Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not.Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... If you have any equipment, other than coaxial cable, you can ship it back via UPS at no charge to you. The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be ...Moving soon; Keep current equipment instead of returning. Hi, I'm moving soon and have gone through the process of scheduling the transfer of services from my current place to my new one. I put in my new address, I scheduled a date for service to stop and start, I changed my plan a little, and I chose self-installation with my own equipment ...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Method #1: Return Modem With a UPS Prepaid Shipping Label. Log in to your Xfinity account and open the “Equipment Return” page. Choose “Modem” as the device you want to return, then click …Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. We have a super-easy way for you to return the equipment on your account. Prior to the cancellation date, you can visit our Digital Returns center link below, and follow the instructions to print a label and schedule a pickup.Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Feb 16, 2023 ... You can visit https://www.xfinity.com/support/articles/returning-your-equipment to get more information on how to complete the process but by ...Returning equipment. What items to return. Question. •. Updated. 13 days ago. 12. 0. 2. Like. Comment. Follow. XfinityDilary. +16 more. Official Employee. •. 1.2K …If you have any equipment, other than coaxial cable, you can ship it back via UPS at no charge to you. The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be ...Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...If you have any equipment, other than coaxial cable, you can ship it back via UPS at no charge to you. The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be ... Hi! We are moving. Can a friend return our xfinity rental getaway modem/router and tv box for us at an xfinity store? I imagine they can send it via UPS as long as I send them the address label for print. Correct me if that’s incorrect. But my main question again, is if my friend can drop off equipment at xfinity store for us. Thanks!By Internal Revenue Service definition, an independent contractor is an individual who does not work under the direct control of an employer. These workers set their own hours, use...Every time I log onto the return equipment page there is never anything listed for me to choose to return. So each time I call and speak to someone and they direct me to go to a USPS store to return the equipment, but then I have the same issue, I don’t have a return label to send. Now I've been charged 100 dollars for not returning equipment.Oct 13, 2022 · Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ... What equipment do I return to Infinity when I cancel the zoomed Security, I will be returning it through UPS. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device.Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...
Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. . 10 off 70
XfinityMost of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info.Jun 7, 2023 ... What you will need to do is take your equipment in to an Xfinity store. They can take possession of your equipment and cancel your service. If ...Suite 120. Lodi , CA 95242. Xfinity Store by Comcast Branded Partner. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your CA Xfinity Store by Comcast at 3801 Pelandale, Suite A-11. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process.Oct 30, 2014 · Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form.If a remote charge comes up I should be able to look into it or reverse the charge. Just make sure you are bringing the box and the power cable to it back. Hi u/morris165, if you lost your remote no harm done. You can still turn in the old equipment and get …Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) I saw that page, but the recommended option - Initiate your return online and send your equipment back with a prepaid UPS shipping label - requires me to initiate the return via the "Return a device" page, but as I mentioned in my post, I cannot select the Gateway because it says "Purchased equipment cannot be returned." Even the second option - Stop by a …Sep 8, 2023 ... You can still take it to an UPS store and have them box it and send it back. Make sure you get a receipt for it.944 Messages. 3 years ago. Good morning @andreapt and thank you for reaching out to our Digital Care Team on our Forums page with your billing concerns. We'd be happy to review your account to see if we are able to provide any refund or credit, rest assured you're in good hands today! For security purposes, to better assist, can you …Aug 11, 2021 · I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast. 1 year ago. 0. I was charged for unreturned equipment but when i go to the return center there is no equipment to return.Click the "Direct Message” icon (upper right corner of this page) Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your …Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. 944 Messages. 3 years ago. Good morning @andreapt and thank you for reaching out to our Digital Care Team on our Forums page with your billing concerns. We'd be happy to review your account to see if we are able to provide any refund or credit, rest assured you're in good hands today! For security purposes, to better assist, can you …Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, …Return equipment. U. user_960ba4. Visitor. 11Messages. Tuesday, February 20th, 2024 7:07 PM. Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router..
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